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service excellence since 1989 |
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June 2010
Americans face difficulty using credit cards abroadDiffering technology standards are causing problems for Americans who try to use their credit cards abroad. Cards issued in the U.S. continue to use magnetic strips, while those issued abroad are beginning to use encrypted microprocessor chips. Businesses are using payment-processing systems adjusted for the new standard, according to Jack Jania of Gemalto, a company that develops chip cards. (Source: USA TODAY) Dot proposes more protection for air travelersThe Department of Transportation has proposed more rules designed to protect air travelers, which it says builds on its consumer protection strategy that started with a three-hour cap on tarmac delays. The new rules would increase compensation for any travelers bumped from flights, increasing compensation from $400 to $650 if you're bumped and then rebooked on an alternative flight that gets you to your destination one to two hours late. Compensation increases from $800 to $1,300 if you're more than two hours late on domestic flights and more than four hours late on international flights. The new rules also would allow air travelers to make and cancel reservations within 24 hours without penalty. The new rules would require full and prompt disclosure of baggage fees and compensation if bags aren't delivered on time. (Source: DOT) July Webinar: Travel management Solutions for Association Staff, Committees and membersMacNair Travel's next webinar titled "Travel Management Solutions for Association Staff, Committees and Members" is scheduled for Thursday, July 22nd at 12pm EST. The Electronic System for Travel Authorizations (ESTA) ProgramESTA is a pre-travel web based authorization system for international visitors to the U.S. from Visa Waiver Program (VWP) countries. As a reminder, all travelers to the US (except from Canada) must either have authority to enter the US, whether via visa or via ESTA. ESTA info may be found here. Application requires: traveler's name, date of birth, sex, country of citizenship, country of residence, passport information, criminal history, drug usage, and employment status.
Demand may be up, but hotel rates stay lowHotel occupancy rates are improving, according to PKF Hospitality Research, which says rates will increase 3.4 percent this year. Despite this increase, PKF expects average daily room rates to drop 1.6 percent - on average you'll be spending less on your rooms. When the hotel business emerges from a recession, price increases lag growth in demand, according to PKF. However, PriceWatershouseCoopers projects that room rates will start to increase in 2011, after two years of declines.
(Source: PKF Hotel Horizons, PCW Lodging Forecast)
Rental Car Firms follow airlines' lead on feesColumnist Bill McGee says that while airlines have raised billions of dollars from ancillary fees in recent years, rental-car companies also have been charging their customers a range of fees, albeit more quietly. Avis, for example, has reported a 12% increase in domestic ancillary revenues. It's becoming increasingly difficult for travelers to determine the total rate of a rental car and the trend is expected to continue. (Source: USA TODAY) DOT: Long Tarmac delays nearly eliminated in aprilAirlines improved their on-time performance in April, according to the Department of Transportation, while nearly eliminating long tarmac delays that could result in massive fines. Flights arrived on time 85.3% of the time in April, an improvement of more than 6 percentage points compared with last year. And while April 2009 saw 81 flights stuck on the tarmac for three hours or more, the most recent statistics show only four flights exceeded the three-hour time limit this past April.
(Source: The New York Times/The Associated Press) COLUMN: 10 reasons travelers should consult an agentColumnist Ruthanne Terrero offers 10 situations in which using a travel agent can mean the difference between disaster and a fantastic trip. For example, she explains how a room that is described as overlooking Rome can look and sound great on a website, but actually be 10 miles out with cab fare to and from the city significantly boosting the total trip price. Click here to read the entire article. (Source: Travel Agent) Tallinn, estonia is a great value in europe says, tony torres, travel consultant
I just got back from a vacation in Tallinn, Estonia and I highly recommend it. Are you looking to visit Europe, but are turned off by the cost? Do you want to visit a great location that's off the traditional tourist track? Tallinn provides a great experience that provides the best of Western Europe and Eastern Europe in one place at an affordable price. English is widely spoken in Estonia, so there will be no language barrier. You can visit Tallinn for two or three weeks for the price of a week somewhere in Western Europe. Tallinn was a nexus of German, Russian, Swedish, Danish, Finnish, and Baltic culture and it shows. Experience one of the best preserved medieval old towns in Europe. Whether you are looking for food from Germany, Russia, Estonia, Latvia, Finland or even America or Japan, Tallinn has something for you. Tallinn has beautiful beaches on the Baltic Sea, affordable ferries to Finland, and is a short trip away from Latvia, Lithuania and Russia. You can fly into Tallinn itself or into Helsinki and take the ferry across to Tallinn. Contact your Personal Travel Consultant today at 703-836-1101 for more information on what specials we have for Estonia and the Baltic region. Visit MacNair Travel's Facebook page to view more photos of Estonia. VACATION HOTSPOTS BY DIANA GREER, PERSONAL TRAVEL CONSULTANT
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As always, thank you for your business,
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